The ordering process is very simple. All you need to do is place the order online using the Buy Now button and the process becomes even simpler by filling up the required entries, once you’ve selected the items please click on checkout. If you need assistance we are here to help you via chat, emails and calls.
Yes, you can place an order with us over the phone or via email however, online could work the fastest for you.
Yes, we are always happy to offer better deals for bulk orders. If you need assistance we are here to help you via chat, emails and calls.
You can log in to your account and cancel the order. If the order is shipped, you cannot undo or cancel the order. Once the order is received you cannot return the product. The return policy is applicable only if the product has reached its expiry.
There are no cancellation charges if the order is cancelled before the package is shipped.
The user interface is designed to enable editing prior to receiving complete payment. You can contact the support team via chat, email or calls and we will be happy to change the dosage provided this information is received before the order is shipped.
Yes, all orders are required to have prescriptions as per local and international laws. If you do not have a prescription and in order to make your shopping experience hassle free, our qualified on-staff physician will issue a prescription for each order so we can legally fill and ship your prescription.
You can email your valid prescription to us or it can be directly uploaded while placing your order via the upload your prescription link.
We do not accept any items once the order is successfully completed.
You can send us an image/photo via email of the product that you’ve received, once we’ve checked the item and the order we’ll make the changes and reship the correct product to you.
You can make a payment using a Visa/Master Debit or Credit card.
At the moment we don’t have an auto debit facility but you can always login to your account and reorder the same product.
You can login to your account and make the changes by going to the account section.
You can check with your bank as why the charge was declined, have them unblock your card for international purchases or please contact our customer support team to assist you better.
If there’s an excess amount charged (Which is a rare case) we’ll send additional pills in order to cover the amount.
Refunds are initiated immediately, however, the credit will reflect back into your account within 7-10 days depending on the financial institutions involved in the transaction.
Our online store is specialized in delivering the best quality products and services to customers. We do our best to offer competitive prices and best possible discounts for our customers so that they get value for money and help them with the correct product information to make the right choice.
We make sure that your account security is our first priority. Your account will NOT be debited until you confirm you have placed an order. The amount is debited from your account ONLY, under your authorization. Information supplied from your computer to our website is encrypted and cannot be visible to any third party and this results in eliminating credit card fraud.
Generic drugs are known and preferred for their cost-effectiveness, a good alternative to the branded drugs. This is because the generic drug manufacturer has not incurred additional expenses in developing a new drug in the market. This factor alone reduces the cost of research, marketing, and fostering of a new product launch.
Yes, The effectiveness and the quality is the same as found in the branded drug. As per the FDA (Food and Drug Administration), generic drugs should be equally safe as branded ones, in order to be approved.
It’s completely up to your doctor and your discretion so first consult a doctor and then make any changes to your medication
We sell both generic and branded drugs
We have a wide variety of products in our inventory and you can find the product of your choice under the categories listed on our website. You can choose your desired medication from our inventory.
The pharmacy showcases a wide range of medications. In case, you don’t see the drugs you are searching for, please contact us to confirm the availability.
It is human tendency to be concerned when something is offered at a cheaper price, we are investing a very less amount of share of the profits on expenses like advertising and running various promotional activities are escaped. The manufacturer prefers benefiting the users and delivering the best quality of medicines at affordable rates. Effectiveness and quality of the medication are not compromised in any of the cases.
We are available 24/7 via chat or email. You can call us between 8 AM to 5 PM (EST)
That’s unusual, We do are best to make sure that all of our customers receive timely emails in regards to the current promotions. Please contact us via email/chat/phone in case you are not receiving promotional alerts.
All products are shipped worldwide except Afghanistan, Bahamas, Belgium, Brazil, Canada, China, Cyprus, Denmark, Dominican Republic, Germany, Hungary, Latvia, Mexico, Netherlands, Netherlands Antilles, Saudi Arabia, South Africa, Sweden & United Arab Emirates.
Our orders are packaged discreetly with only the customers name and address on the front of the envelope and senders address at the back. No other reference to the product inside is mentioned on the package.
Standard and Express. Standard delivers in 18-21 days and Express in 7-10 days.
The orders placed and dispatched can be all tracked down through the URL: https://www.track-trace.com/post
For the customers from the USA, they can use URL: https://www.usps.com/
For European Customers can use tracking URL: https://gls-group.eu/EU/en/parcel-tracking
For UK Customers URL is: https://www.parcelforce.com/track-trace
Yes, There’s a shipping charge of $10.99, if the order totals to $150 or more after adding the discount then it’s free free free.
We don’t offer overnight shipping but we try our best to get the order to you as soon as possible.
It takes about 18-21 days for the order to arrive.
Sometimes due to holidays, unfavourable weather conditions, rush season or customs causes delay in delivery.
You will get the tracking number and the details from your online account plus we do email the details for your reference.
The order will be delivered to the shipping address mentioned on your online account, in case you wish to make any changes you can leave a note or contact our support team to make any changes. You can check with the shipping partner as well.
If you do face any trouble while logging in to your account, feel free to contact us and we’ll get it sorted for you.
On the login page you’ll find forgot password link. Follow the instructions and you’ll be successful in recovering the information. If you still face any trouble we are always here to help you
You can change the information by logging into your online account under my account section. If you need assistance we are always there for you (Sounds repetitive but that’s the truth)
Are you sure, you can see the information in your online account via the Order History link. If you can’t see the information then we will assist you with the information.
That’s not possible, you will only see the orders that you placed. Please bring this to our notice so we can check and get this resolved for you.
You can make the changes from your online account via the Edit Your Account Information link or you can contact us and we’ll make the necessary changes.
Duplicate accounts will not be allowed due to security policy.